Desktop Support Associate-Field Tech

NTT · Mexico City, Mexico City, Mexico

Location

Mexico City

Job Type

Full-time

Posted

July 11, 2026

Job Description

            JOB DESCRIPTION Req ID: 373297 
We are currently seeking a Desktop Support Associate-Field Tech to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).
Responsibilities:
Support in software deployment, updates, and security patches on employees’ devices.
Oversee compliance with security policies and address vulnerabilities. 
Level 2 Support: Resolve escalated technical incidents requiring system-level or network policy intervention. 
Active Directory Administration: Manage the user lifecycle (creation, deletion, modifications) and apply/maintain Group Policies (GPOs).
Position General Duties and Tasks:
Typically requires 3-5 years relevant experience.
Endpoint management knowledge.
Monitoring and security.
High School Diploma or equivalent.
Strong knowledge of Windows operating system environment.
Solid client service skills.
A+ desktop or equivalen...
        

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