Desktop Support Analyst

Description We are looking for a Desktop Support Analyst to provide reliable day-to-day technical assistance for end users in Westlake Village, California. This Long-term Contract position is ideal for someone who enjoys solving hardware, software, and mobile device issues in a fast-paced environment while delivering a high level of customer service. The role will support a mixed technology landscape and help keep employees productive through responsive troubleshooting, device setup, and access support.

Responsibilities:
• Deliver front-line technical support for desktops, laptops, mobile devices, and common workplace peripherals, resolving issues efficiently in person and through remote channels.
• Configure, deploy, and maintain Windows and Mac computers along with iOS and Android devices to meet user and business needs.
• Troubleshoot problems involving printers, docking stations, monitors, keyboards, mice, webcams, Bluetooth accessories, and related end-user equip...