Desktop Support Analyst

Pearson Whiffin · London, England, United Kingdom

Location

London

Job Type

Full-time

Posted

June 19, 2026

Job Description

Onsite Desktop Support Analyst / Team Leader
We are seeking a proactive Onsite Desktop Support Analyst with low-level Team Leader responsibilities. This is a hands-on role providing technical support to end users while assisting with the day-to-day coordination of a small support team.
The successful candidate will possess desktop support experience across Windows and MAC environments, excellent troubleshooting skills, and the ability to lead by example in a fast-paced operational environment.
Technical Support
Provide onsite and remote technical support for end users across multiple locations.
Diagnose and resolve hardware, software, operating system, and peripheral issues.
Support and maintain desktops, laptops, mobile devices, printers, and associated equipment.
Install, configure, and support Windows 11 and macOS devices.
Administer and troubleshoot Microsoft 365 (O365) applications and services, incl...
        

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