Desktop Support Analyst

EF Education First · budapest, budapest, Hungary

Location
budapest
Job Type
Full-time
Posted
May 11, 2026

Job Description

Work Mode: 100% Onsite
Team: WWIT (World Wide IT)
The Role
Are you a dedicated problem solver who enjoys helping others navigate technology? Do you take pride in ensuring that IT tools empower people rather than slow them down?
As a Desktop Support Analyst, you will be the primary point of contact for IT at our Budapest office. You’ll join our WWIT team, providing high-quality technical support both to our local staff and remotely to our colleagues across the EMEA region. Whether you’re troubleshooting a laptop in person or resolving a software issue via a remote session, your goal is to provide seamless, efficient solutions.
The Details
This is a core support role focused on Tier 1 and Tier 2 technical assistance. You will balance boots on the ground office support with remote regional service. Onsite Support: Maintain the health of the Budapest office IT environment—from setting up workstations and meeting rooms to troubleshooting local hardware (laptops, prin...

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