Location
kuala lumpur
Job Type
Full-time
Posted
June 05, 2026
Job Description
Job Title: Desktop and Site Support Engineer II
Work Arrangement
- Monday-Friday, 9-6PM. however, he/she is expected to get ready to work in shift rotation and also being ready for any escalation and urgent matter cases where applicable outside of working hours.
Department: IT Support
Reports to: Senior Manager
Job Summary
The Desktop and Site Support Engineer II is a senior‑level role providing advanced technical support and leadership within the IT Support department. This position involves managing complex endpoint environments, overseeing device lifecycles, and ensuring the stability of both cloud‑based and on‑premises infrastructure. The role also serves as a primary escalation point for Tier‑2 support and supports daily operational oversight.
Key Responsibilities
Endpoint Management and Administration
- Manage and maintain Microsoft Intune for mobile device management (MDM) a...