Deskside Support (L1 and L2)

Role: Deskside Support (L1 and L2)

Term: Contract

Experience

• 4–8 years in IT Desktop Support or Trade Floor Suppor t within Asset Management or Financial Service
• Experience supporting portfolio managers, traders, and research team
• Exposure to market-sensitive, time-critical environment

Technical Skills

• Strong Windows desktop and endpoint support expertise
• Multi-monitor and high-performance workstation setup
• Good to have knowledge of market data platforms (Bloomberg, Refinitiv, FactSet etc.)
• Familiarity with OMS/EMS and portfolio management tools (e.g., Aladdin)
• Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI

Process & Too

• ls ITSM tools such as ServiceN...