Deskside Support Engineer

Splz Senior Infra Engineer Job Description Role: Deskside Support Engineer Location: Bangalore/Pune Level: 3 Job Summary – A Deskside LSupport Engineer with experience in handling the customer and trading floor support experience. 1-2 years of experience in building laptops and desktops using Microsoft Intune/ Autopilot environment and providing support to end users on M365 Suite products Years of experience needed – Fresher or 1-2 years of experience. Any Degrees - B.E/B.TECH/M.TECH/BSC/MCA Technical Skills: Handle escalated incidents from L1 support, including hardware, software, and network troubleshooting. Trading floor office IT support experience IT Asset management Process & SOP Documentation ITIL processes knowledge Software and Application Troubleshooting Diagnose and resolve complex issues with desktops, laptops, printers, and peripherals (Windows, macOS, and mobile devices). Support on-site and remote users, including setup and configuration of workstations, VPN, and collabo...