Deputy Manager - Services

Experienced Service Engineer specializing in IBMS and Security Systems, responsible for end-to-end service delivery including troubleshooting, preventive maintenance, and project execution.
Expertise in managing BMS, Power SCADA, PLC, Niagara platforms, and integrated security systems to ensure system reliability and uptime.
Adept at handling customer complaints within SLA, building strong client relationships, and supporting revenue growth through AMC and retrofit opportunities.
Proven ability to coordinate with cross-functional teams, optimize service operations, and deliver high levels of customer satisfaction.
Roles & Responsibilities
Technical Expertise
* Hands-on experience in troubleshooting and maintaining:
* Building Management Systems (BMS)
* Power SCADA
* PLC & Niagara platforms
* Integrated Building Management Systems (IBMS)
* Security systems including Access Co...