Depot Operations Associate - Customer service, Mumbai

Maersk · Jaskhar, Maharashtra, India

Location

Jaskhar

Job Type

Full time

Posted

July 16, 2026

Job Description

            APM TerminalsA. Customer Management & Service Delivery
Execute customer onboarding and documentation.
Drive customer retention and ensure SLA governance.
Manage daily coordination for shipments, clearances, and operational queries.
Attend to CFS walk‑in customers and provide timely support.
Conduct customer visits to strengthen relationships and drive service improvement.
Identify upselling and cross-selling opportunities.
Perform lead generation through regular customer interactions.
Prepare customer-specific Job Orders (JO) and maintain accurate account mapping.
B. Operational Coordination
Coordinate container movements from port to CFS.
Track and follow up on OVC empty container movements.
Facilitate communication with OVC empty depots and stakeholders.
Conduct CODECO reconciliation and empty depot reconciliation.
Support billing activities for empties and as...
        

Ready to Apply?

Submit your application for Depot Operations Associate - Customer service, Mumbai at Maersk

Apply Now