Department Manager, Merchandising, Wonderland Rd (London)

Pro Hockey Life is Canada’s largest hockey‑centric retailer. We are looking for a Sales Manager (Merchandise) to lead promotion set‑ups, pricing, product flow, merchandising plans, presentation standards, asset protection, compliance, and to serve as a community ambassador partnering with local MHA's.

What you will do

Customer Service

• Champion and deliver Pro Hockey Life’s Customer Experience Model across the entire Store Team.
• Ensure floor plan is a fully accessible and easily shoppable experience.
• Execute and maintain PHL pricing and promotion strategies.
• Ensure Staff Onboarding is delivered to the company’s expectation.
• Become an Ambassador of Canadian Tire’s Triangle Rewards Program.
• Provide continuous feedback and coaching to Store Teams using Store Force Reporting, Daily Huddles, and formal performance evaluation programs.

Store Operations

• Flawless execution of PHL’s visua...