Location
madrid
Job Type
Full-time
Posted
May 21, 2026
Job Description
The Delivery Manager is a strategic and crucial role focused on the end-to-end management of customer service operations. Its main objective is to ensure that solutions are delivered profitably, strictly meeting deadlines, budgets, and the highest quality standards. This role acts as a results-oriented leader, ensuring customer satisfaction and aligning service execution with Blip’s strategic objectives.
What you will do?
Project and Delivery Leadership
- Lead the planning, execution, and closing of projects, ensuring adherence to timelines and the efficient achievement of productivity goals.
- Implement agile methodologies (Scrum, Kanban, Lean) and ensure that all project phases align with client expectations and Blip’s business objectives.
- Monitor delivery progress and take proactive corrective actions.
Stakeholder Management
- Serve as the primary point of contact for strategic stakeholders (intern...