Location
Dumaguete
Job Type
Full-time
Posted
July 03, 2026
Job Description
Job Description: Lead – Delivery Excellence
Role Overview
We are seeking a highly analytical, process-driven, and proactive Delivery Excellence Lead. The role will be the custodian of operational quality, driving delivery predictability across programs. Will be responsible for setting up performance baselines, conducting independent delivery reviews, managing operational risks, and acting as the objective voice that ensures we meet and exceed client commitments.
Key Responsibilities
1. Delivery Assurance & Performance Monitoring
- Establish, monitor, and report on key delivery metrics (KPIs/SLAs/OKRs) across programs.
- Design and maintain comprehensive operational dashboards to provide real-time visibility into project health.
- Conduct periodic, independent delivery audits and health checks to ensure adherence with organiza...
Ready to Apply?
Submit your application for Delivery Excellence Manager (Dumaguete) at Straive
Apply Now