Delivery & Change Manager – CX

Jobtailor · auckland, auckland, New-Zealand

Location
auckland
Job Type
Full-time
Posted
July 15, 2026

Job Description

Responsibilities

  • Drive pivotal transformations across the Customer Growth & Experience team
  • Direct the strategic integration of technology, processes, and people initiatives
  • Foster an environment of continuous improvement
  • Ensure projects deliver intended value while embedding a culture of agility, collaboration, and customer‑centricity
  • Design and implement change management strategies
  • Deliver hands‑on project management across diverse portfolios
  • Build robust communication channels with leadership and stakeholders
  • Identify and mitigate operational risks across active projects

Requirements

  • Proven background in leading strategic projects and navigating complex change initiatives
  • Exceptional communication and interpersonal skills
  • Naturally high EQ
  • Advanced analytical and strategic thinking capabilities
  • Strong prioritisation habi...

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