Job Description
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Reporting to the Collections Unit in the Shared Service Centre based in Madrid, your main mission is to collect payments from a portfolio of clients and manage a small portfolio of shopping center assets. Under the supervision of the Collections Manager, you will ensure the amicable recovery of outstanding payments by implementing all necessary actions to secure payment.
These actions include making phone calls and following up with clients in accordance with the Group’s dunning process, as well as ongoing account reconciliation and administrative follow‑up of actions and situations. You will also be responsible for identifying and recording disputes raised during follow‑ups and client interactions. Finally, you will manage a small, dedicated property portfolio in order to understand the specificities of c...