Location
dubai
Job Type
Full-time
Posted
July 12, 2026
Job Description
Customer Contact and Follow-up
- Contact customers regarding overdue balances through phone calls and field visits.
- Collect cash and cheque payments from customers.
- Follow up on payment commitments, schedules, and outstanding balances.
- Handle customer queries and resolve payment‑related issues.
Payment Negotiation and Recovery
- Negotiate payment plans and suitable settlement arrangements.
- Encourage customers to clear overdue amounts within agreed timelines.
- Escalate unresolved overdue accounts to the appropriate team when necessary.
Account Resolution
- Maintain collection records in Excel.
- Support the timely recovery of outstanding debts.
- Coordinate with internal teams to resolve payment discrepancies.
Qualifications
- Basic to intermediate proficiency in Microsoft Excel.
- Good communication and negotiation skills.