Dealer support manager

Dealer Support Manager

Johannesburg – Permanent – Full-time – On-site role at Chery South Africa in the Johannesburg Metropolitan Area.

Responsibilities Build and maintain strong relationships with dealers to ensure satisfaction and alignment with company goals. Provide ongoing training and support to dealers on product knowledge, sales techniques, and operational processes. Track dealer performance, sales targets, and customer satisfaction levels; provide guidance to help meet targets. Address dealer concerns, resolve issues, and act as a liaison between dealers and the company to ensure smooth operations. Assist dealers with marketing initiatives, promotions, and advertising strategies to increase brand awareness and sales. Monitor dealer inventory levels and coordinate the timely delivery of vehicles and parts to maintain adequate stock. Ensure dealers adhere to company policies, procedures, and brand standards. Collect feedback from dealers regarding customer needs, market...