Day 2 Operations DevSecOps Tech Lead

Role Overview
We are seeking an experienced Day 2 Operations Tech Lead to join our Public Sector Data & AI practice. In this role, you will lead a team of consultants responsible for the ongoing operations and continuous improvement of enterprise data and AI platforms deployed on Red Hat OpenShift Container Platform (OCP) within a government data center environment.
You will serve as the primary technical authority for Day 2 operations across a multi-solution landscape, overseeing day-to-day service delivery while mentoring your team and engaging directly with client stakeholders to ensure SLA commitments and platform health are consistently met.
Key Responsibilities
Technical Leadership & Day 2 Operations
- Lead and oversee all Day 2 operations activities, ensuring platform stability, performance, and availability in line with agreed SLAs - Serve as the primary technical escalation point for service requests (SRs), change requests (CRs), incidents, and problems - Overse...