Data Services Specialist at Global Relay

Enhance client interactions as a Data Services Specialist with Global Relay. This role combines technical acumen with data management to support efficient business operations.
Global Relay seeks a detail-oriented Data Services Specialist for its Data Services team. This position requires technical skills and the ability to work independently while thriving in a collaborative environment. Responsibilities include supporting the Client Services team, maintaining CRM records, and configuring internal systems based on dynamic needs.
Key Responsibilities:
• Provide exceptional service while meeting department SLAs
• Configure systems accurately according to changing requirements
• Maintain and update CRM records efficiently
• Organize and validate processing reports regularly
• Develop and update business documents and templates
Requirements:
• Post-secondary diploma/certificate or relevant experience
• Proficient in Microsoft Office applications
• Strong te...