Job Description
Overview
HealthEdgeis looking for aData Operations Managerwith a focus on data insightswho thinks like an engineer, works likeascientistand communicates like a strategist. This hybrid role sits at the intersection of data platform engineering and ITSM-aligned Problem Management – purpose-built to expose the hidden toil, technical debt and repeat failure patterns that drain engineering capacity and impact payer customer availability across our integrated platform of solutions.
You willleverageAI – including Claude and its supporting functions – to ingest disparate operational data sources, model failure trends and surface prioritized insights that drive permanent resolution rather than perpetual remediation.
WHY THIS ROLE EXISTS
Production stability is a business imperative for health plans that depend onHealthEdgesolutions to process claims, managecareand engage members. Repeat incidents, unresolved technical debt and untracked toil create invi...