Job Description
Regular Kuala Lumpur International business Service operations (Job ID:6885)
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About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, it integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. The group operates four customer service centres for Trip.com in Japan, Korea, the UK, and the Philippines, providing 24/7 service in 19 languages. With over 30,000 employees across 30 countries, it aims to be the world’s leading and most trusted family of online travel brands.
Introduction
As the Data Analytics Lead supporting Customer Success Center operations, this role will be responsible for driving the overall analytics direction for the function. The role goes beyond reporting and dashboard...