Data Analyst - Sales/Renewals Services Specialist (Non-voice)

Key Responsibilities

● Analyze installed base and subscription data to determine renewals

● Prepare pricing quotations using standard pricing templates

● Cross-check against prior quotes and contract terms for accuracy

● Liaise with Field Sales to adjust quotes based on customer feedback

● Respond to channel partner queries about pricing or quotation details

● Escalate exceptions or non-standard cases to senior team or HQ

● Assist with post-sale admin tasks and customer data updates

● Support team documentation and contribute to process improvement



Qualifications

Required:

● 0–2 years of experience in sales support, commercial operations, customer

services or similar roles

● Strong Excel skills (lookup functions, pivot tables, data entry accuracy, basic

automation)

● Excellent communication and organizational skills

● Ability to work independently and manage repetitiv...