D365 CE Functional Consultant | 12-Month | Macclesfield Hybrid

D365 CE Functional Consultant | 12-Month Contract | Macclesfield Hybrid

We’re supporting a major name in the insurance sector with the search for an experienced Dynamics 365 Customer Engagement Functional Consultant to join on an initial 12-month contract. This is a high-impact role for someone who can bridge business and technology, lead stakeholder conversations, and help shape how D365 CE supports customer journeys, sales, and service operations.

Contract details

* Role: D365 CE Functional Consultant

* Length: 12-month contract

* Location: Macclesfield

* Working pattern: Hybrid, 2–3 days onsite per week

* Client: Leading insurance organisation

What you’ll be doing

* Lead requirements workshops across Customer Journeys, Customer Service and Sales.

* Work closely with business stakeholders to understand current processes and define practical D365 CE improvements.

* Document functional requirem...