D2C Retail - Customer Support Manager

JobRack · South Africa, South Africa, South Africa

Location
South Africa
Job Type
Full time
Posted
July 11, 2026

Job Description

Customer Support Manager for a global brand. Lead 25+ team and drive projects.

$2,000-$2,700 per month | Full-time | CET

We're a D2C retail brand building outdoor and performance apparel for customers who value practicality, durability, and comfort in everyday wear. 

Since launching in 2019, we've grown from a single product idea into an international online brand with customers across multiple markets.

Because we sell directly to customers, most of what we do revolves around understanding how people actually use our products and continuously improving the experience around them - from product development and operations to customer support and digital growth.

We're still a relatively lean company, which means teams work closely together and people tend...

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