Cybersecurity Service Delivery Analyst - Managed Services

DEFEND is a leading New Zealand cybersecurity company seeking a Service Delivery Analyst to support the Managed Services team in delivering secure, reliable services to our customers. You will help with reporting, communications, and issue follow-up in a SOC-enabled environment.

The role offers exposure to service delivery processes, ITIL-aligned practices, and opportunities to learn across cybersecurity operations, reporting, and continuous improvement while working in a collaborative, hybrid