CX Measurement Specialist: VOP & VOE

About the job CX Measurement Specialist: VOP & VOE

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees
• Post Graduate Diploma: Marketing Management (preferred)
• 5 years' experience in a research environment

Technical / Professional Knowledge:

• Business terms and definitions
• Cluster specific operations
• Communication Strategies
• Governance, Risk and Controls
• Principles of financial management
• Principles of project management
• Research methodology
• Decision-making process
• Data and Business analysis

Responsibilities:

• Build and maintain effective working relationships with internal and external stakeholders by providing expert knowledge and engaging with stakeholders.
• Maintain constructive stakeholder relationships by effectively providing progress feed...