Customer Technical Support Specialist (CRC)

Job description Do you have aircraft systems and structure technical knowledge, have you worked in a customer support environment and would you like to progress and develop new skills? Then this job is for you! The A220 commercial aircraft Programme is looking for a Customer Technical Support Specialist to join our A220 Customer Response Center team based in Mirabel (Québec, Canada), where you will work jointly with the other Airbus departments supporting A220 customers around the world.

You will be part of the Technical Help Desk team responsible for providing and coordinating required support to enable efficient operation of the A220 fleet worldwide. The team organization is established to promote cross‑collaboration autonomously, supporting each other and learning collectively.

Your role as Customer Technical Support Specialist will be to respond to customer enquiries, which involve resolving a wide range of in‑service issues within a 24/7 environment.

You...