Customer Technical Support Engineer

Company Description Winocle | Business Software Suite, a division of Technoprix Pvt Ltd, specializes in providing Offline to Online Sales Solutions and Cloud ERP software for industries such as retail, health, construction, manufacturing, and distribution. Backed by its parent company D.I.T LLC UAE, which has been in operation since 2004, the organization focuses on empowering businesses with tools for digital transformation and operational agility. Winocle's solutions are designed to help organizations efficiently manage customers, enhance collaboration with stakeholders, and make real-time data-driven decisions, ensuring competitiveness in today's market. Role Description This is a full-time, on-site role for a Customer Technical Support Engineer located in Kozhikode. The primary responsibilities include providing prompt technical support, diagnosing and troubleshooting system issues, and assisting customers with software-related inquiries. The role involves excellent communication w...