Customer Technical Support Co-op/Intern

Position: Customer Technical Support Co-op/Intern

Number of Position(s): 3

Duration: 4 months

Educational Recommendations:

Currently a candidate for diploma, bachelor’s or master’s degree in network technology, Computer/Software/Electrical/Telecommunications Engineering, Computer Science, or related field with an accredited school in Canada.

Your responsibilities

What you will do:

• Troubleshoot customer network issues across various IP Service Router platforms.
• Manage and support network environments using Nokia SR Linux (SRL), including configuration, troubleshooting, and upgrades.
• Assist in reproducing customer issues in the lab and documenting test results.
• Perform basic configuration tasks on routers and switches under supervision.
• Identify opportunities for automation and develop solutions.
• Help prepare presentations or summ...