Customer Technical Engineer | Kaitātai Hangarau Kiritaki

Te tīma | The team

If there is one thing that we pride ourselves on above all else, it is our people, who are literally world-class. To support these wonderful people who lead and shape New Zealand’s democracy is the Parliamentary Service. A core part of that support is the Parliament IT team, made up of experienced people across a range of specialist functions.

You will be part of the Parliament IT Customer Service team, which is responsible for delivering high-quality support and service to parliamentary customers. The team manages technology incidents and requests through phone, email, in-person and self-service channels, while also championing a strong customer service culture across Parliament IT

This is a dynamic, fast-paced environment where no two days are the same. You will work closely with skilled and supportive colleagues, providing frontline and onsite technical support across the Parliamentary precinct and to out-of-Parliament offices. It’s...