Customer Support Voice Process-Kolkata (Exp)

Looking For Candidates in a Renowned BPO Client @Kolkata !!. Company Details: Our client is aan American business services company specializing in customer engagement and business performance Job Title: Customer Support Associate (Voice) Handling customer queries/complaints/request over the calls WORK FROM OFFICE Experience: Candidate should have minimum 1year and above experience in BPO Salary: Upto 2.7 LPA Job Location: Kolkata, DLF1, Newtown Role and Responsibility: Answer incoming calls and respond to customers emails.

Managing and resolving customer queries/status/complaints. Identifying and escalating issues to supervisors. Providing products and service information to customers.

Requirements Qualification: Any Undergraduate/ Graduate/ Post Graduate, With minimum 1 year experience in Bpo voice/non voice process only is eligible Candidate should have, 1.Good Communication skills 2.Handling calls Over Phone which involves working in different time zones 3.

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