Location
Concord
Job Type
Full-time
Posted
July 19, 2026
Job Description
Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.
Customer Support Specialists at Tripleseat serve as the first point of contact for customers navigating our event management platform. In this role, you will resolve product inquiries, troubleshoot technical issues, and guide customers toward success with confidence and care. You will be responsible for providing top-tier support across multiple channels, including emails, live chat, inbound phone calls, and Zoom sessions.You will play a meaningful part in shaping the customer experience and contributing to a support team that values responsiveness, empathy, and continuous improvement. As a key ...
Customer Support Specialists at Tripleseat serve as the first point of contact for customers navigating our event management platform. In this role, you will resolve product inquiries, troubleshoot technical issues, and guide customers toward success with confidence and care. You will be responsible for providing top-tier support across multiple channels, including emails, live chat, inbound phone calls, and Zoom sessions.You will play a meaningful part in shaping the customer experience and contributing to a support team that values responsiveness, empathy, and continuous improvement. As a key ...