Customer Support Specialist

We are looking for a full time
Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.
Customer Support Specialist
with passion for technology. With this position you will work in a dynamic team at our office in Barcelona.
You will join a team of 8 colleagues dedicated to UKI (United Kingdom & Ireland), based in Barcelona and you will report to the Regional Team Leader.
What you’ll be doing:
Provide product information and effective technical and administration support through multiple channels (phone and email).
Provide customers with a personalized experience, effectively solving their issues and inquiries, whilst keeping customer satisfaction at the core of every decision and behavior.
Proactively manage customer expectations.
Constantly update our CRM system (SalesForce) with all relevant information collected during customer service activities.
Liaise with peers as well a...