Location
Johnston
Job Type
Full-time
Posted
July 13, 2026
Job Description
**For those who want to keep growing, learning, and evolving.** We at Kelly® hear you, and we’re here for you! We’re seeking a **Social Media Care Specialist** to work at a leading organization in Johnston, IA. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
**Pay Rate: $21.50/hour (CONTRACT for 2 years)**
**Shift: New hire training hours are from 8am-4:30pm (3-5 weeks). After training, candidates must be willing to work any 8-hour shift between the hours of 11am-10:30pm AND work 1 Saturday or Sunday a month.**
Key Responsibilities
+ Deliver prompt, professional responses to customer support requests on social media and other digital channels.
+ Address and resolve general product questions, parts inquiries, compatibility issues, and complaints (Ag, Residential & Commercial Turf, Golf products).
+ Monitor and maintain the quality and accuracy of outbound content.
+ Manage escalated ...
**Pay Rate: $21.50/hour (CONTRACT for 2 years)**
**Shift: New hire training hours are from 8am-4:30pm (3-5 weeks). After training, candidates must be willing to work any 8-hour shift between the hours of 11am-10:30pm AND work 1 Saturday or Sunday a month.**
Key Responsibilities
+ Deliver prompt, professional responses to customer support requests on social media and other digital channels.
+ Address and resolve general product questions, parts inquiries, compatibility issues, and complaints (Ag, Residential & Commercial Turf, Golf products).
+ Monitor and maintain the quality and accuracy of outbound content.
+ Manage escalated ...
Ready to Apply?
Submit your application for Customer Support Representative-Social Media at Kelly Services
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