Customer Support Representative (Remote)

About Us Druglift is a rapidly growing healthcare logistics company serving thousands of pharmacies and patients across the United States. We are looking for professional, reliable, and long-term team members who take pride in their work and want to grow with our company. This is not a short-term or freelance position. We are looking for people who want stability, career growth, and a long-term opportunity. Position Overview As a Customer Support Representative, you will assist pharmacies, patients, and delivery drivers over the phone while providing exceptional customer service. You must be comfortable speaking with customers, solving problems under pressure, and working in a fast-paced environment. Responsibilities Answer inbound and outbound phone calls professionally. Assist pharmacies, patients, and delivery drivers. Resolve customer concerns with patience and professionalism. Coordinate with internal departments. Document all conversations accurately. ...