Introductie

As a Customer Service Officer, you act as the first point of contact for international customers and ensure that complex orders are managed correctly and on time.

Wie zoeken we?

We are looking for a Customer Service Officer who thrives on international customer interactions and is able to maintain overview in a fast-paced order environment. You act as the first point of contact for customers and work closely with internal teams on a daily basis to ensure commitments are met.

• Mbo/Hbo degree or equivalent in a relevant field


• Proficient in using Microsoft Office


• Problem-solving skills to address customer concerns and find appropriate resolutions


• Experience with SAP and Salesforce is a plus


• Excellent command of English (near-native) 


• Experience in customer service within an order-to-cash environment and/or with exposure to managing a customer portfolio, unfortunately call cen...