Customer Support Manager: Scale Operations & Experience

Progressive Edge · cape town, western cape, South-Africa

Location
cape town
Job Type
Full-time
Posted
June 08, 2026

Job Description

A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership skills, experience in customer support, and a passion for customer satisfaction. Familiarity with CRM tools like HubSpot is advantageous.
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