Customer Support (Italian-Speaking) - Remote

Confidential · Thessaloniki, Thessaloniki, Greece

Location

Thessaloniki

Job Type

Full-time

Posted

June 23, 2026

Job Description

Recruitment Process: Easy online recruitment process (phone call and video interview)
ON-SITE in Athens or REMOTE work system (depending on the project)
No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
About the project:
You will join a customer support team, helping Italian-speaking customers on behalf of a well-known international brand. Your role will include providing professional support via phone, email or chat, ensuring a smooth and positive customer experience.
Your Responsibilities:
Provide friendly and efficient customer support in Italian
Assist customers with questions about products, services, accounts or orders
Enter all customer contacts into the system
Manage requests via email and ticketing
Escalate issues that require further investigation or are beyond your scope of responsibility
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