Location
lahore
Job Type
Full-time
Posted
July 05, 2026
Job Description
Tkxel
is a leading software development company located in Reston, Virginia. We are committed to develop innovative software solutions for leading enterprises in the world, helping them grow their businesses using latest technology solutions.
Job Description
We’re looking for a proactive and detail‑oriented female resource to manage customer queries and social interactions across WhatsApp, Instagram, and Facebook with the added responsibility of monitoring and optimizing our AI‑powered community agent. This role is ideal for someone who is digitally savvy, understands how people interact online, and can improve response quality and lead generation.
Key Responsibilities
- Respond to customer queries on WhatsApp, Instagram, and Facebook in a timely and friendly manner.
- Engage with incoming messages, comments, and story replies using brand-appropriate tone.
- Monitor the performance of our AI Agent across platforms ...