Customer Support Executive

COMPANY DESCRIPTION Mokshaa is a contemporary clothing store located on Cathedral Road in Chennai, offering an extensive collection of designer sarees, silks, lehengas, salwar sets, unstitched suits, and menswear. Known for curating the latest fashion trends, Mokshaa serves a global clientele through its luxury retail showroom and growing eCommerce platform. We are committed to delivering exceptional style, quality, and personalized service to customers worldwide. ROLE DESCRIPTION We are seeking a Customer Support Executive to join our team in Chennai. This is a full-time, on-site role focused on assisting customers across WhatsApp, Instagram, email, and other digital channels. The ideal candidate should possess strong communication skills, a customer-centric mindset, and the ability to guide shoppers throughout their buying journey. The role also involves conducting video consultations, maintaining customer records, following up on leads, and contributing to overall sales growth while...