Customer Support Executive - Flexible Shifts & FCR Focus

ibex. Pakistan is seeking a dedicated Customer Support Executive to join their Operations department. The role involves responding to customer queries through written and verbal communications, enhancing customer satisfaction, and resolving complaints effectively.

Candidates should have a Bachelor’s degree and preferred experience in customer support. Strong English communication skills and proficiency in MS Office are essential. This position requires a customer-centric approach and the ability to work in shifts.