Customer Support Engineer [Semiconductor Equipment]

Detailed Description

• Participates as a member of a customer support team and acts as an interface between customers and the team.
• Communicates and acts upon customer requirements and issues in production meetings.
• Work closely with the engineering team for investigation on complex issues & its solution implementation.
• Troubleshooting of circuits, components, instruments and mechanical assemblies
• Reconfigurations of systems and changing of components in accordance to customers' requests
• Able to read & interpret schematic electrical / mechanical drawings
• Handling stock purge and rework / return on faulty parts
• Monitor & track major projects of customer if necessary

Requirements

• Diploma or Degree preferably in Mechatronics, Mechanical, Electrical, Electronics Engineering
• 3-5 years of work experience
• Prior work experience with front-end semiconductor equipment or...