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Customer Support Coordinator

Brampton Recruitment Ltd · Newcastle-under-Lyme, England, United Kingdom

Location
Newcastle-under-Lyme
Job Type
Permanent / Full Time
Posted
June 18, 2026

Job Description

This is an exciting role offering variety, responsibility, and the chance to make a real impact.

A fantastic opportunity has arisen for a Customer Support Coordinator to join a leading manufacturing business that is well established within its specialist market. You will be working in a fast-paced, dynamic environment as part of a warm and friendly team, where collaboration and customer focus are key. This is an exciting role offering variety, responsibility, and the chance to make a real impact.

Job Description:

  • Manage and service customer accounts to ensure efficient and effective delivery.
  • Handle customer enquiries and complaints promptly, ensuring responses within agreed timeframe and in line with company procedures.
  • Process sales orders, prepare quotations, and support breakdown/service requests accurately.
  • Attend and contribute to internal and external meetings, including customer site visits.
  • Provide excellent cu...

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