Location
Undisclosed
Job Type
full-time
Posted
November 30, 2022
Job Description
This is for overseas hiring. The position is based in Yerevan, Armenia. The successful candidate will need to relocate to Yerevan, Armenia.
Job description
- Handles and resolves customers’ issues via emails, online chatting tools, and phones (inbound and outbound).
- Guarantees an unparalleled Customer Service experience and preserve the image of the company since they are the first line of communication within the customers.
- Can provide a commercial approach to the customer with outstanding capability to present promotions and brand information that aims conversions and brand turnover.
- Accomplish targets in terms of handling time, priority set within the department, and any SLA provided.
- Provides Quality and accurate Service.
- Escalates issues to specific superior/s
- Follows instructions and help Supervisor and Senior CS
- Gathers shift and daily date makes a re...
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