Job Description
ABOUT QUANTUMLOOPAI
QuantumLoopAI is transforming how patients access NHS primary care. Our AI-powered reception system, EMMA, serves millions of NHS patients, helping GP surgeries manage demand, reduce phone queues, and ensure patients get the right care at the right time. Backed by leading healthcare investors and working with NHS practices across England, we are building the future of primary care access. As we prepare for our Series A and expand our team, we are looking for exceptional people who want to make a genuine difference to the NHS.
ABOUT THE ROLE
As our client base grows, we are building a dedicated customer support function to ensure every GP practice using EMMA receives exceptional support — and that their feedback directly improves our product. We are looking for an organised, proactive and customer-focused Customer Support and Product Specialist to sit at the centre of the business, working across external clients and internal...
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