Location
vancouver
Job Type
Full-time
Posted
June 27, 2026
Job Description
Optimize your customer interaction skills with Youtooz as a Remote Customer Support and Community Engagement specialist. Foster relationships across social media while resolving customer inquiries.
As a key player at Youtooz, the Customer Support Representative provides essential assistance to clients. This remote position focuses on customer inquiries via Email, Twitter/X, Facebook, Instagram, and Reddit. A passion for internet culture and a methodical approach to problem-solving are crucial for this role. We are looking for individuals who thrive in a community-oriented environment and take pride in delivering exceptional support.
Key Responsibilities:
• Provide comprehensive support across multiple channels while reflecting brand voice
• Resolve address changes, refunds, and order issues effectively
• Assist in operational tasks for smooth process management
• Engage with customer feedback on our social media platforms
• Serve as a brand ambassador, enhancing co...
As a key player at Youtooz, the Customer Support Representative provides essential assistance to clients. This remote position focuses on customer inquiries via Email, Twitter/X, Facebook, Instagram, and Reddit. A passion for internet culture and a methodical approach to problem-solving are crucial for this role. We are looking for individuals who thrive in a community-oriented environment and take pride in delivering exceptional support.
Key Responsibilities:
• Provide comprehensive support across multiple channels while reflecting brand voice
• Resolve address changes, refunds, and order issues effectively
• Assist in operational tasks for smooth process management
• Engage with customer feedback on our social media platforms
• Serve as a brand ambassador, enhancing co...
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