Customer Support Agent - Norwegian Speaker Remote

**About Essentiel Outsourcing**
With over 20 years of experience in Customer Experience, Essentiel Outsourcing is a people-focused company specializing in contact center services. We work closely with our teams and clients to deliver customized, high-quality customer solutions.
Guided by core values such as trust, respect, accountability, and communication, we believe our people are our greatest strength and promote a collaborative, supportive, and customer-focused work environment.
**Objectives & Responsibilities**
- Provide **technical support and after-sales service (SAV)** to ensure customer satisfaction.
- Understand customer needs and provide accurate, effective solutions.
- Respond to inquiries regarding products, pricing, and availability while promoting the product range.
- Build and maintain strong professional relationships to deliver excellent customer experiences.
- Manage requests related to quotations, orders, complaints, returns, and warranties.<...