Job Description
Customer Support Agent — Italian Market 🇮🇹
Location: On-site in our vibrant
At SumUp, we’re on a mission to empower small businesses around the world — helping them get paid, run their business, and thrive. We believe that everyone should be able to build a business they love, and we’re creating simple, intuitive tools that make that possible.
As part of our international Customer Support Team, you’ll be the voice of SumUp for our Italian-speaking merchants, helping entrepreneurs solve problems, grow their businesses, and make their lives a little easier every day.
This is more than a support role — it’s an opportunity to make a real impact, develop your skills in fintech and customer experience, and grow within one of Europe’s most dynamic tech companies.
💡 What you’ll do
Be the first point of contact for our Italian merchants — helping them succeed with empathy, patience,...