Location
Alexandria
Job Type
part-time
Posted
October 30, 2025
Job Description
We are looking for a part-time Dedicated Agent to join our partner company.
This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.
Requirements
German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).
Experience in customer support through voice, chat, and email.
Excellent organizational and communication skills.
Ability to collect, review, and process customer documentation accurately.
Strong problem-solving skills and attention to detail.
Empathy and professionalism when handling inquiries from customers, schools, and tutors.
Responsibilities
Provide customer support across multiple channels: voice, chat, and email.
Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).
Conduc...
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