Customer Support Administrator – Dutch & French

Gi Group is recruiting a Customer Service Representative to join Agilent Technologies (end client), in a multicultural and customer-oriented environment. Mandatory requirements English French Dutch : high professional level (used daily with customers and internal teams). Well-organized, methodical and detail-oriented profile with a strong customer focus. What will your mission be? Support Sales representatives and customers, ensuring smooth and accurate processes: order management , invoicing and follow-up in SAP , acting as the key link between customers and internal teams to deliver an excellent customer experience. Key responsibilities Order processing : create and manage customer orders, ensuring accuracy and on-time delivery. Sales & customer support : provide information, resolve issues and support customers after the sale. Internal coordination with teams such as Sales, Logistics, Installation, Public Tenders, Credit & Collection, etc. Manage the customer journey : from the in...