Customer Support Administrator

Job Title: Customer Support Administrator
Location: Head Office –Crowthorne, RG45 6LS
Reports To: Office Manager
Salary: £13.00 per hour
Hours of Work: Monday to Friday. We are looking for two administrators. One to split the day. One role would be starting at 8am and one role would be starting at 12pm. This is a part-time, year-round position.
Job Purpose
The Customer Support Administrator plays a key role in supporting parents, schools, pupils, and staff across our wraparound care, after-school clubs, holiday camps, and other activity programmes. The role is focused on delivering excellent customer service, managing bookings and admissions, supporting school compliance requirements, and ensuring accurate administration across the business. The successful candidate will be highly organised, customer-focused, and able to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Customer Service & Communication
• Answer telephone calls a...